At DowneySmart Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information obtained through our website, www.downeysmartappliance.com, as well as your rights regarding your personal information. By using our website or contacting us, you agree to the terms of this policy.

Your Consent: By contacting DowneySmart Appliance Repair via phone or submitting a service request form on our website, you consent to the collection and use of your information as described in this Privacy Policy. You agree to allow us and our partners to contact you via phone, email, or text for service-related purposes.

Information We Collect: We collect personal information that you provide to us directly, such as your name, phone number, email address, and any additional information you choose to provide when you contact us or submit a service request. Additionally, non-personal browsing data may be collected through cookies or web beacons to improve your user experience. This may include information about your device, browser type, pages visited, and time spent on our site.

How We Use Your Information: The personal information we collect is used to respond to your inquiries, process your service requests, and communicate with you about our services. We may also use non-personal data for analytical purposes to improve our website and services.

Sharing of Information: We may share your personal information with our trusted partners to fulfill operational and service needs. These partners are obligated to maintain the confidentiality of your information and are restricted from using it for any purpose other than the services we request. Non-personal data may be shared in aggregated, non-identifiable form for analytical and advertising purposes.

Legal Waiver: By using our website or services, you waive your right to sue DowneySmart Appliance Repair or take any legal action beyond direct negotiation for disputes related to the website or services. This waiver is intended to resolve disputes efficiently and cost-effectively.

Limitation of Liability: Your agreement to this Privacy Policy includes your understanding that the maximum compensation for any claims related to our website or services is limited to $100.

Legal Fees: In the event of a dispute, you agree to bear your own legal fees and expenses.

Opt-Out: If you wish to opt out of any communications from us, please contact DowneySmart Appliance Repair at (562) 295-6769. We will promptly remove your contact information from our communication lists.

Changes to Our Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

By using our website or our services, you acknowledge your understanding and acceptance of this Privacy Policy. If you have any questions or concerns regarding this policy, please contact us directly.